Refund and Returns Policy

At Orion Outboard Motors Unlimited, your satisfaction is our priority. If you are not completely satisfied with your purchase, our refund and returns policy is designed to ensure a hassle-free process.

Returns:

• Eligibility: Returns are accepted within 30 days of delivery. Items must be unused, in original condition, and in their original packaging.
• Non-Returnable Items: Customized products, clearance items, or products marked as non-returnable cannot be returned.
• How to Initiate a Return: Please contact our customer service at info@orionoutboardmotorsunlimited.com with your order number and reason for return. Our team will provide you with further instructions.

Refunds:

• Processing Time: Once the returned item is received and inspected, refunds will be processed within 7-10 business days.
• Refund Method: Refunds will be credited to the original method of payment.
• Shipping Costs: Shipping fees are non-refundable unless the return is due to our error.

For any further questions regarding returns or refunds, please refer to our FAQ or contact our support team.